Call center solutions

Vastipp Success Calls provides the monitoring tools and reporting capabilities needed to manage a typical contact center operation, simplifying the administration and increasing productivity in Call Center environments. This capabilities are found in the Vastipp Portal logged-in as Call Center Supervisor.

The Call Center Supervisor Home page displays statistics and reports related to the call queues that a supervisor manages. Below you can see an example of the home screen for Call Center Supervisor.

 

Call Queues

Statistics

Active Calls

Agents